Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at our de Stafford Sports Centre. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and visitors.
Key Responsibilities
- Ensure the best levels of service are achieved for our customers through offering a friendly welcome and helping with queries.
- Operate the till and manage cash handling duties.
- Develop key relationships with customers and colleagues to promote services and products.
- Work collaboratively as part of a team to achieve business objectives.
Requirements
- Experience of serving customers in a face-to-face environment.
- Able to promote services and sell products.
- High level of professionalism and integrity, enthusiasm and motivation.
- Well-developed interpersonal skills, able to negotiate and persuade people.
- Highly organized with a good attention to detail.
Benefits
- Discounted staff membership.
- Incremental holidays.
- Employee Assistance Programme.
- Company pension.
- Various insurance and saving schemes.
- Financial advice.
- Cycle-to-work and Car Leasing tax-efficient schemes.
About Us
At Freedom Leisure, we strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities, and thrive together. We aim to be the employer of choice within our industry and work towards this every day.
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