Customer Service Ambassador

5 days ago


Caterham, Surrey, United Kingdom Freedom Leisure Full time

We're looking for a skilled Receptionist to join our team at Freedom Leisure. As a Receptionist, you will play a key role in providing an exceptional customer experience, ensuring that our customers receive a warm and welcoming service.

To succeed in this role, you will need to be able to promote our services and products, establish strong relationships with our customers and colleagues, and demonstrate a high level of professionalism and integrity.

We offer a range of benefits, including My Staff Shop, discounted staff membership, incremental holidays, and an Employee Assistance Programme. We also provide fully funded training and career progression opportunities in a team working environment.

Key requirements for this role include experience of serving customers in a face-to-face environment, the ability to promote services and sell products, and high-level organizational skills with attention to detail.

At Freedom Leisure, we strive to create an inclusive and diverse workplace where everyone feels valued and has the same opportunities to thrive. We aim to be the employer of choice within our industry and work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, or sexual orientation.

We're committed to providing a supportive and friendly working environment, and we believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team.

As a Receptionist, you will work on a rota basis, Monday to Friday, 15 hours a week. You will be required to work at our de Stafford Sports Centre, promoting our services and products, and providing an exceptional customer experience.

We're looking for someone who is highly organized, with a good attention to detail, and able to establish key relationships swiftly and appropriately. You will need to be able to negotiate and persuade people both internally and externally, and have a high level of professionalism and integrity.

Our benefits package is designed to support you in your role and provide opportunities for career progression. We offer a range of training and development opportunities, and our Employee Assistance Programme provides 24/7 confidential, independent, and professional counselling.



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