Customer Service Liaison Manager
5 days ago
We're looking for a talented and dedicated individual to fill the role of Lodge Manager at Churchill Estates Management Ltd.
As a key member of our team, you will be responsible for ensuring the smooth day-to-day operation of our retirement development, providing exceptional customer service and maintaining high standards of customer satisfaction.
Key Responsibilities:
- Manage the day-to-day operations of the lodge, ensuring all services are delivered to a high standard.
- Lead a team of staff to provide exceptional customer service, responding to queries and concerns in a professional and timely manner.
- Work closely with colleagues to maintain high standards of customer satisfaction and loyalty.
Requirements:
- Degree or equivalent experience in administration, customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong problem-solving skills and attention to detail.
Benefits:
- Salary: £22,500 per annum, plus excellent benefits.
- Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch.
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