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Team Leader

1 month ago

Caterham, Surrey, United Kingdom Card Factory Full time

Job Introduction

Location: UK

Contracted Hours Available: 16

Role Responsibility

We are passionate about delivering exceptional customer experiences and are now looking for a Team Leader to help us achieve this goal.

As a Team Leader, you will be responsible for supporting your Store Manager in driving commercial growth and developing a team culture that puts the customer at the heart of everything we do.

You will lead the way for our store teams, ensuring great standards and exceptional service every day.

The Ideal Candidate

  • You will be passionate about delivering exceptional customer experiences.
  • You will be customer-centric with a passion for driving excellence in service.
  • You will be able to demonstrate good leadership skills.
  • You will have a positive forward-thinking approach.
  • You will be comfortable reviewing store performance data.
  • You will be commercially minded.
  • You will be an engaging and enthusiastic team player.

Package Description

About the Company

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

Benefits

  • 25% Card Factory colleague discount in-store and online
  • Save As You Earn scheme
  • Financial Wellbeing Support Financial Education Tools Salary Advance
  • Seasonal incentive schemes
  • Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
  • Discounted gym memberships and mobile phone contracts
  • Discounts across 100's of UK retailers
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
  • Enhanced Family leave