IT Support Professional

5 days ago


Birmingham, Birmingham, United Kingdom CV-Library Full time

This is an exciting opportunity for a skilled IT professional to provide technical support and guidance to clients in the West Midlands region. As a key member of our CV-Library team, you will be responsible for troubleshooting and resolving complex IT issues, ensuring seamless operations for our customers.

Key Responsibilities
  • Troubleshoot Windows 7 and Windows XP operating systems, with comprehensive training provided on Windows Server.
  • Provide expert support for client-specific applications like Sage Act and QuickBooks, working closely with our software helpdesk team.
  • Investigate and resolve IT issues at client offices, ensuring timely and effective resolution.
Requirements
  • Demonstrated skills in independent problem-solving.
  • Excellent teamwork and communication skills.
  • Strong organizational abilities.
  • Effective written and verbal communication skills.
  • Motivated self-starter with a passion for technology.
Job Details

Job Title: IT Support Specialist

Location: Birmingham, West Midlands

Contract: Permanent

Hours: Full Time

Salary: £28,000 per annum (based on location and industry standards).



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