Commercial Operations Director

1 week ago


London, Greater London, United Kingdom Love Recruitment Limited Full time
Company Overview: Our client, a rapidly growing leisure activity business, is seeking an experienced Commercial Operator to lead the day-to-day delivery of the guest experience and drive revenue growth. Based in East London, this role offers an exciting opportunity for a senior leader to make a significant impact.

Salary: £60,000 plus bonus and incredible benefits.

Job Description: As Head of Commercial Operations, you will be responsible for driving the experience of our guests, increasing brand recognition in local areas, and growing group and exclusive hire bookings, site occupancy, and yield across the estate. Your key responsibilities will include overall responsibility for driving the member experience, grow engagement and impact in local communities, focus on local sales and secondary revenue processes of the sites whilst promoting the highest levels of customer service and team engagement, track performance of campaigns and share this data with the wider team with a focus on continual improvement, create revenue targets for the sites, take responsibility for prospecting new business, build, nurture, and develop our partnerships database utilizing new business opportunities, previous contacts, and appropriate agencies, work with the Marketing team to generate ideas for new campaigns and a calendar of events and activities.

Required Skills and Qualifications: We are looking for senior leaders in the leisure industry with experience of working at a senior management level with business leadership and strong financial acumen skills, a proven history of leading a leisure-related, cross-functional business, experience of delivering products to members, developing a company vision and associated plans to deliver on company commitments.

Benefits: This role offers an exciting opportunity for a senior leader to join a growing leisure activity business, with a competitive salary package including £60,000 plus bonus and incredible benefits.

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