Commercial Operations Director

4 weeks ago

London, Greater London, United Kingdom Sotheby's group Full time

Job Title: Head of Commercial


This role is to report into the Global Head of Receivables and oversee the client collections, billing and credit functions for EMEA.


Key Responsibilities:



  • Management of billing, invoicing and payment terms
  • Oversight of all client related financial output
  • Management of incoming payment processing, reconciliations and client disputes
  • Responsible for collating and discussing the monthly debtors report while ensuring the team is following up on the collection of all debts
  • Ownership of credit facilities and the ongoing renewal process
  • Support client vetting and risk assessment during marquee sales
  • Produce routine reporting and KPIs on debtors, collections and other relevant metrics
  • Working closely with the relationship managers, business directors, client service operations and expert departments to ensure timely collection of receivables while maintaining a client focused approach
  • Partner with legal, compliance and the commercial teams to ensure all controls and procedures are robust and actively reviewed
  • Minimum 7+ years of experience in billing and collections, with a minimum of 4+ years in a managerial position
  • Highly adaptable, flexible and resilient, thriving in fast-paced and changing environments
  • Ability and know-how to escalate to management appropriately to ensure a smooth client experience
  • Strong knowledge of Microsoft Office particularly Word, Excel, Outlook
  • Prior experience with SAP is an advantage

At Sotheby's Group, we are looking for an experienced and skilled Head of Commercial to join our team.

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