Senior Sales and Service Team Lead

4 weeks ago


London, Greater London, United Kingdom SWATCH GROUP Full time
Job Summary

We are looking for a Senior Sales and Service Team Lead to join our team at the Swatch Group. As a key member of our retail operations team, you will be responsible for leading a team of sales associates, managing store operations, and delivering exceptional customer experiences.

Main Responsibilities
  • Lead and motivate a team of sales associates to achieve sales targets and deliver excellent customer service.
  • Manage store operations, including inventory management, visual merchandising, and loss prevention.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with other departments to ensure seamless execution of company initiatives and goals.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum 4 years of experience in retail management or supervisory role.
  • Proven track record of achieving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills.
What We Offer
  • Competitive salary: $60,000 - $75,000 per year.
  • Benefits package, including medical, dental, and vision insurance.
  • 401(k) matching program.
  • Opportunities for career advancement and professional development.

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