Customer Experience Leader

2 weeks ago


Portsmouth, United Kingdom Village Hotels Full time

We are seeking a talented Customer Experience Leader to join our team at Village Hotels. In this role, you will be responsible for creating memorable experiences for our guests, ensuring that every interaction is exceptional.

The ideal candidate will have excellent communication skills, be results-driven, and have a strong understanding of customer service principles. We offer a competitive salary of £30,000 - £40,000 per year, depending on experience.

Benefits include access to employee assistance programs, discounted health cash plans, and enhanced maternity and paternity benefits. You will also have opportunities for training and development, as well as flexible working hours.

Required skills and qualifications include a passion for delivering exceptional customer experiences, leadership skills, and the ability to motivate and nurture a team. If you are a creative and enthusiastic individual who is passionate about hospitality, we encourage you to apply.



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