Customer Experience Coordinator
3 weeks ago
About the Opportunity
">We are seeking a talented Delivery Operations Manager to join our team at Royal Mail Group. With a salary range of £44,551 - £49,006 (dependent on experience), you will be responsible for leading a team of front-line colleagues to ensure smooth running of deliveries.
You will work closely with Trade Union to drive performance improvement and lead specialist project activity to raise the bar in people management and resource planning. This is an exciting opportunity to be part of our historic transformation from a letters business to a parcels business.
We offer a comprehensive package of benefits, including 10% on-target bonus, generous holiday allowance, flexible working, pension scheme, and more. As a key member of our team, you will have access to these benefits and contribute to our mission to connect companies and customers worldwide.
In this role, you will excel under pressure, empathise, motivate, coach, and collaborate with your team. You will also take part in capability-based interviews and short management scenario exercises.
We welcome applications from candidates who are flexible, motivated, and passionate about delivering exceptional customer experiences. If you require any adjustments during the application and hiring process, please let us know.
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Customer Experience Coordinator
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Retail Experience Coordinator
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Customer Service Coordinator
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Customer Service Coordinator
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Customer Service Coordinator
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Senior Customer Service Coordinator
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Office Coordinator for Customer Services
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Digital Experience Coordinator
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Senior Customer Service Coordinator
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