Customer Service Coordinator

2 days ago


Portsmouth, Portsmouth, United Kingdom Workshop Recruitment Full time

Job Description:

We are seeking a skilled Customer Service Coordinator to join our team at Workshop Recruitment. This is a part-time opportunity that involves working from home, providing excellent customer service and handling a high volume of inbound and outbound calls.

Main Responsibilities:

  • Managing appointments, coordinating visits and reacting to emergencies via phone.
  • Handling incoming complaints raised by clients in a professional manner.
  • Completing handover notes for next shift and other colleagues.

Requirements:

  • Experience working in a fast-paced environment with strong telephone skills.
  • Ability to work independently from home with minimal distractions.
  • Excellent computer skills and administration abilities.

Estimated Salary: £18,000 - £22,000 per annum, depending on experience.

About the Role:

This role is ideal for those who enjoy working from home and have excellent communication skills. You will be responsible for providing top-notch customer service, handling customer complaints and completing administrative tasks.

What We Offer:

A competitive salary, flexible working hours and the opportunity to work from home.



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