Customer Service Coordinator
2 days ago
Job Description:
We are seeking a skilled Customer Service Coordinator to join our team at Workshop Recruitment. This is a part-time opportunity that involves working from home, providing excellent customer service and handling a high volume of inbound and outbound calls.
Main Responsibilities:
- Managing appointments, coordinating visits and reacting to emergencies via phone.
- Handling incoming complaints raised by clients in a professional manner.
- Completing handover notes for next shift and other colleagues.
Requirements:
- Experience working in a fast-paced environment with strong telephone skills.
- Ability to work independently from home with minimal distractions.
- Excellent computer skills and administration abilities.
Estimated Salary: £18,000 - £22,000 per annum, depending on experience.
About the Role:
This role is ideal for those who enjoy working from home and have excellent communication skills. You will be responsible for providing top-notch customer service, handling customer complaints and completing administrative tasks.
What We Offer:
A competitive salary, flexible working hours and the opportunity to work from home.
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