Senior Sales Floor Coordinator

3 weeks ago


Maidstone, Kent, United Kingdom Frasers Group Full time

Job Description

About the Role

We are seeking a highly motivated and experienced Floor Manager to join our team at Frasers Group. As a key member of our retail team, you will be responsible for providing exceptional customer service, driving sales, and leading a team of sales associates.

Key Responsibilities

  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty.
  • Confidently demonstrate and apply products to customers, making recommendations to achieve sales and targets.
  • Drive and achieve individual and team objectives, being accountable for meeting your own sales results and KPIs.
  • Possess a real passion for beauty and delivering a world-class client experience.
  • Cultivate strong relationships with brand representatives and ensure compliance with all policies and procedures.
  • Lead by example, supporting and coaching the Beauty Ambassadors, and developing strong relationships with the store management team.
  • Ensure high standards of visual presentation in stores, maintaining drawers and counter displays, and adhering to company grooming policy and guidelines at all times.
  • Support with stock counts and other operational duties, as required.
  • Be a Brand Expert, promoting product and company image positively at all times.

Qualifications and Experience

Successful candidates will possess excellent communication skills, a can-do attitude, and the ability to work in a fast-paced retail environment. They will also demonstrate a high level of personal energy, confidence, and assertiveness, with a passion for beauty and the industry.



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