Senior Sales Floor Coordinator
3 weeks ago
Job Description
About the Role
We are seeking a highly motivated and experienced Floor Manager to join our team at Frasers Group. As a key member of our retail team, you will be responsible for providing exceptional customer service, driving sales, and leading a team of sales associates.
Key Responsibilities
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty.
- Confidently demonstrate and apply products to customers, making recommendations to achieve sales and targets.
- Drive and achieve individual and team objectives, being accountable for meeting your own sales results and KPIs.
- Possess a real passion for beauty and delivering a world-class client experience.
- Cultivate strong relationships with brand representatives and ensure compliance with all policies and procedures.
- Lead by example, supporting and coaching the Beauty Ambassadors, and developing strong relationships with the store management team.
- Ensure high standards of visual presentation in stores, maintaining drawers and counter displays, and adhering to company grooming policy and guidelines at all times.
- Support with stock counts and other operational duties, as required.
- Be a Brand Expert, promoting product and company image positively at all times.
Qualifications and Experience
Successful candidates will possess excellent communication skills, a can-do attitude, and the ability to work in a fast-paced retail environment. They will also demonstrate a high level of personal energy, confidence, and assertiveness, with a passion for beauty and the industry.
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