Sales Floor Team Lead

4 weeks ago


Maidstone, Kent, United Kingdom Naylor's Equestrian Llp Full time

At JD Group, we're committed to being the leading global omnichannel retailer in the sports and outdoor industry. As a Sales Floor Team Lead, you'll play a key role in helping us achieve this goal. We're looking for a talented individual who shares our passion for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Provide visual support to the store, engaging customers with creative product placement and the latest fashion trends.
  • Create window and in-store displays that maximize store profitability through enticing visual concepts.
  • Deal with customer complaints and inquiries, providing the best possible outcome.
  • Ensure the personal appearance of sales team members is in line with company guidelines.
  • Monitor staff service levels to maximize store sales.
  • Utilize in-store devices to offer customers the whole product range.
  • Attract, engage, and motivate customers into making purchases in-store using the latest visual techniques.
  • Provide assistance with the maintenance of standards on the sales floor.
  • Encourage personal progression throughout the store.
  • Provide assistance with the induction and training of new starters.

We offer a range of benefits, including:

  • Staff discount on JD Group and other brands within the organization.
  • Pension scheme - depending on the level of role.
  • Personal development opportunities to learn and develop at work.

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team.



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