Director Solutions Engineering Leader

3 weeks ago


London, Greater London, United Kingdom Quantum Metric Inc Full time

About the Role

Quantum Metric is seeking a highly skilled Director Solutions Engineering to lead our EMEA Solutions Engineering team.

The successful candidate will have a deep understanding of the digital experience and analytics ecosystem, with experience in architecting solutions for potential customers and translating how our platform offerings could be a fit.

As a key member of our leadership team, you will be responsible for driving and coaching best practices in the technical sales methodology and processes, as well as problem-solving with individual team members to drive successful results in sales engagements and POCs.

Responsibilities

  • Lead an outstanding Sales Engineering team to deliver against assigned goals
  • Drive and coach best practices in the technical sales methodology and processes
  • Problem solve with your individual team members to drive successful results in sales engagements and POCs

Requirements

  • 3+ years experience in Solutions Engineering
  • 1+ years experience with Solutions Engineering management
  • Track record of recruiting, coaching and growing SE teams
  • Experience of self-starting change management within the SE team
  • You exhibit passion, persistence and integrity in all that you do
  • 15%+ travel

We Offer

  • Group Health Plans (100% paid)
  • Life Assurance
  • Employee Assistance Program
  • Stock Options
  • Employee Lead Referral Program
  • Internal Lead Referral Program
  • One-Time Home Office Enhancement Stipend
  • Monthly Business Expense Stipend
  • Parental Leave
  • Unlimited Paid Time Off, plus English Bank and Public Holidays off
  • Calm App access
  • RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
  • Sick Pay – 10 days full pay per year, anything above that statutory pay only
  • Automatic enrollment in QM Pension Plan with 4% match
  • MacBook and awesome swag delivered to your door
  • Hybrid workspace solutions available through Upflex
  • Encouraging and collaborative culture

About Quantum Metric

As the leader in Continuous Product Design, Quantum Metric helps organisations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organisations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business' bottom line.

Today, Quantum Metric captures insights from 40 percent of the world's internet users, supporting nationally recognised brands in ecommerce and retail, travel, financial services and telecommunications. 6 of our customers come from the top 25 Fortune 500 Companies. Our customer retention rate is 98%.



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