Service Delivery Analyst

4 days ago


London, Greater London, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time

Job Title: Service Delivery Analyst

Salary: £50,000 - £70,000 per annum

CRA GROUP RECRUITMENT AND PAYROLL LTD is seeking an experienced Service Delivery Analyst to join their team. As a Service Delivery Analyst, you will be responsible for analyzing and improving our service delivery processes.

Key Responsibilities:

  • Analyze service delivery data to identify trends and areas for improvement.
  • Develop and implement process improvements.
  • Collaborate with cross-functional teams to resolve service-related issues.
  • Provide training and support to staff on service delivery best practices.
  • Monitor and report on service delivery metrics.

Requirements:

  • Proven experience in service delivery analysis.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience with project management tools and software.

About CRA GROUP RECRUITMENT AND PAYROLL LTD:

CRA GROUP RECRUITMENT AND PAYROLL LTD is a leading provider of recruitment and payroll services. We are committed to delivering high-quality solutions to our clients and candidates.



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