Technical Business Analyst

1 month ago

London, Greater London, United Kingdom Rail Delivery Group Full time
Job Summary

We are seeking a skilled Technical Business Analyst to join our team at the Rail Delivery Group. As a key member of our programme and project management team, you will play a crucial role in identifying and defining technical analysis elements of our programmes of work.

Working closely with our programme and project managers, you will assist in planning and delivering technical activities, using your business understanding, technical expertise, and problem-solving skills to support the implementation of cost-effective technical solutions.

You will also be responsible for supporting the data scope and design workstream, working closely with stakeholders, data engineers, data scientists, and other technical teams to ensure that data solutions meet business objectives and deliver value to the organisation.

Key Responsibilities:

  1. Work with internal and external customers, technical and other teams to understand detailed wants and needs, identifying and articulating solution options, rules, benefits, and risks.
  2. Help define the scope and objectives of programme delivery with other team members, ensuring both business and other stakeholder needs are being considered and delivered.
  3. Responsible for bridging the gap between business needs and technical solutions, translating needs into a mutually agreeable set of prioritised requirements through engagement with stakeholders and delivery teams.
  4. Define and implement appropriate systems, processes, and controls for technical requirements gathering and management of all technical business analysis deliverables across the whole delivery lifecycle.
  5. Business process mapping and re-engineering as applicable.

Requirements:

  • A bachelor's degree in computer science, business information management, or another related degree would be desirable or equivalent industry experience.
  • Proven work experience as a Technical Business Analyst, or in a closely related area in a professional environment.
  • Excellent analytical and problem-solving skills - experience and knowledge of analysis activities across the full project development lifecycle.
  • Experience of documenting requirements using use cases, user stories, and other techniques.
  • Knowledge of solution architecture and integration in the support of design decisions.
  • System and process modelling and re-engineering using the appropriate modelling tools such as Visio.
  • Collaboration and facilitation skills to work effectively with a broad range of both internal and external stakeholders, running workshops and posing the right questions to gather requirements and challenge design details and assumptions.
  • Ability to create product backlogs in the appropriate system to enable prioritisation with stakeholders and delivery teams.
  • Attention to detail, enabling issues to be identified, coupled with thoroughness and a determination to resolve them.
  • Ability to produce excellent quality written documentation to support your work, report on findings, and present to stakeholders when required.
  • Proactive and delivery-focused, with exceptional communication skills which facilitate the use of new software systems.
  • Advanced knowledge of programming languages like SQL and system integration solutions along with detailed knowledge of data security and encryption.
  • Able to balance customer, project, and development needs for a particular project delivery, escalating any conflict at appropriate times.
  • Exposure to project management processes for agile and waterfall projects.
  • Experience with database and model design and segmentation techniques.
  • Data analysis skills to investigate issues and identify impacts (Excel/SQL/data visualisation tools).
  • Capability to translate business requirements into data-related solutions.
  • Previous experience of working in rail is preferable.
  • Ability to keep up with IT advancements.

What We Offer:

  • 30 days annual leave
  • 75% reduction on UK rail travel (for work and leisure)
  • Reduced international rail travel
  • Interest-free season ticket loan
  • Contributory defined benefit pension scheme
  • Give As You Earn scheme
  • Subsidised private medical care
  • Healthcare cash plan scheme
  • Employee Assistance Programme scheme
  • Flexible working
  • 30 weeks full pay for maternity, adoption, and shared parental leave (subject to eligibility)
  • Personal Development Days
  • Employees may sell up to a maximum of five days' leave. Employees can buy up to a maximum of five days' leave. These figures will be pro rata for part-time employees.

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