Strategic Operations Process Optimizer
1 month ago
We are seeking an analytical and problem-solving-focused individual to join our team as a Strategic Operations Process Optimizer. This role will be based in our office 2-3 days a week, providing the unique opportunity to work closely with our COO to drive process improvements across the business.
Key Responsibilities- Maximize the potential of our Zendesk platform, including opportunities for the use of Generative AI/LLMs.
- Work with simple APIs, developing solutions that enhance productivity and reduce manual work for the team.
- Experience developing in JavaScript or Python, with a good understanding of the cross-functionality of business units.
- Analytical thinking, capable of harnessing quantitative and qualitative data to design and implement solutions to unstructured problems.
- Able to identify areas for operational transformation and create new business solutions.
- Experience with AI/LLM tools within process automation, configuration/customisation of Helpdesk tools such as Zendesk, and other productivity tools like CRMs (HubSpot) and Project Management (Asana and Jira).
- Information security and adherence to cybersecurity best practices.
- Estimated salary: £57,000 - £68,000 per annum, depending on experience.
- Enhanced annual leave of 26 days per annum.
- Private Medical care through Vitality.
- Annual bonus scheme.
- Access to Tillo's Storefront with discounts & gift card vouchers.
- Hybrid Working.
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Business Process Optimizer
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Business Process Optimization Manager
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Strategic HR Business Advisor
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Strategic Inside Sales Manager Position
1 week ago
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1 week ago
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