Meetings and Events Operations Team Lead

4 days ago


Swansea, City and County of Swansea, United Kingdom Village Hotels Full time
Meetings and Events Operations Team Leader

About the Role:

We are seeking a highly motivated and organized Meetings and Events Operations Team Leader to join our team at Village Hotel Club. As a key member of our operations team, you will be responsible for ensuring the smooth execution of meetings and events, providing exceptional customer service, and contributing to the overall success of our hotel.

Key Responsibilities:

  • Coordinate and manage meetings and events, including room setup, catering, and audiovisual equipment
  • Work closely with our sales team to ensure seamless event execution
  • Provide exceptional customer service to event planners and attendees
  • Collaborate with our operations team to ensure efficient event execution
  • Identify opportunities for process improvements and implement changes as needed

What We Offer:

  • Complimentary full leisure club membership for you and a family member or friend
  • Employee discount on overnight stays at Village Hotels
  • 50% discount on food and drink purchased on or off shift at any Village Hotel
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many High Street Brands
  • A range of wellbeing and healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive, and inclusive work environment with loads of development opportunities
  • Regular team events with our BIG People days monthly
  • Excellent reward and recognition incentive schemes
  • Monthly wellbeing programme for all employees to support your mental health
  • Anniversary rewards for key milestones of service
  • Holiday purchase scheme
  • Birthday day off
  • Electric car salary sacrifice scheme

Requirements:

  • A bubbly, outgoing, and energetic personality
  • Ability to motivate and engage others
  • Proactive problem solver
  • Team player and ability to partner with other departments
  • A good eye for detail

About Us:

Village Hotel Club is a vibrant and dynamic hospitality company that offers a unique work environment. We are passionate about delivering exceptional customer experiences and creating a fun and supportive work culture. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we would love to hear from you



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