Senior Customer Care Manager
1 week ago
Adore Recruitment Ltd is seeking a dedicated and experienced Senior Customer Care Manager to lead and manage a team of 15 customer service advisors. The successful candidate will have a strong background in coaching and developing teams, with excellent communication and interpersonal skills.
Responsibilities will include:
- Leading a team of customer service advisors
- Coaching and developing team members to achieve their full potential
- Developing and implementing strategies to improve customer satisfaction
- Working closely with senior management to drive business growth
A salary of £34,000 - £41,000, plus bonus, is on offer for this exciting opportunity.
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Senior Customer Experience Manager
3 weeks ago
Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeJob Overview: We are seeking an experienced Senior Customer Experience Manager to lead our customer service team and drive improvement initiatives.Estimated Salary: £52,000 - £62,000 per annum based on experience and qualifications.About the Role: In this pivotal position, you will be responsible for managing a team of Customer Service Agents, implementing...
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Customer Experience Manager Lead
2 days ago
Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeAbout AllClear - Voted UK's No.1 for Customer Care">We're a multi-award-winning travel insurance group dedicated to customer-first service.Operating in the UK, Ireland, and Australia, we are proud to serve a diverse clientele with over 30 million customers since our inception.Voted as the UK's No.1 for Customer Care and endorsed by Which? Best Buy, we focus...
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Compassionate Home Care Specialist
2 days ago
Romford, Greater London, United Kingdom Home Instead Senior Care Full timeCompany Overview">Home Instead Senior Care is a leading provider of home care services, dedicated to delivering exceptional support to individuals in need. Our team of compassionate caregivers strive to provide personalized assistance, enabling clients to maintain their independence and quality of life.
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Customer Experience Strategist
3 weeks ago
Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeAbout the RoleWe are seeking an experienced CX Operations Manager to join our team at AllClear, Voted UK's No.1 for Customer Care.This is a fantastic opportunity to shape customer experience initiatives that enhance satisfaction and retention across our brands.
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Customer Experience Strategist
17 hours ago
Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeInsurEvo Group is seeking a talented Customer Experience Strategist to lead the development of customer-centric initiatives that enhance satisfaction and retention across our brands. This role requires a strong understanding of CX principles and the ability to design and implement strategies that align with business objectives.We are looking for an...
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Senior Weekend Support Worker
16 hours ago
Romford, Greater London, United Kingdom Home Instead Senior Care Full timeIn this role, you'll work closely with our clients to understand their unique needs and preferences. You'll provide tailored care and support to enhance their quality of life, including assistance with personal care, light housekeeping, and engaging activities.RequirementsAge 18 or olderFull UK driving license and access to a reliable vehicleAbility to lift...
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Personal Support Assistant for Seniors
2 days ago
Romford, Greater London, United Kingdom Home Instead Senior Care Full timeAre you looking for a rewarding career that makes a positive impact on people's lives? Look no further than Home Instead Senior Care!As a Personal Support Assistant for Seniors, you will play a vital role in providing companionship and support to our clients in their own homes.With a competitive salary of £12-£15 per hour, you will be rewarded for your...
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Customer Service Leadership Role
3 weeks ago
Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeJob Title: Customer Service Leadership RoleAbout the Company: AllClear - Voted UK's No.1 for Customer Care is a leading insurance provider seeking a dynamic and driven leader to join our team.Estimated Salary: £45,000 - £55,000 per annum based on experience and qualifications.About the Role: As a key member of our leadership team, you will be responsible...
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Caregiver for Seniors
2 weeks ago
Romford, Greater London, United Kingdom Bluebird Care Full timeCaregiver for Seniors Job Summary:We are seeking a caring and patient individual to join our team as a Caregiver for Seniors in Havering. As a valued member of our team, you will be responsible for delivering high-quality care and support to our elderly customers in the comfort of their own homes.The ideal candidate will have a strong passion for working...
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Experience Manager Lead
3 weeks ago
Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeAre you passionate about elevating customer experience and driving innovation? We are seeking an experienced Experience Manager Lead to join our team at AllClear. In this role, you will be responsible for designing and implementing customer experience strategies that align with our business objectives.We operate in the UK, Ireland, and Australia, serving...
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Senior Care Operations Leader
1 month ago
Romford, Greater London, United Kingdom london care support services uk ltd Full timeAbout Our CompanyLondon Care Support Services UK Ltd is a dynamic organization committed to providing exceptional care services. We are seeking a highly skilled Senior Care Operations Leader to join our team and contribute to our mission of delivering high-quality care.Job DescriptionThis role involves overseeing daily care operations while spearheading...
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Weekend Caregiver
2 days ago
Romford, Greater London, United Kingdom Home Instead Senior Care Full timeAt Home Instead Senior Care, we're dedicated to delivering exceptional home care services that enable our clients to live fulfilling lives in the comfort of their own homes. As a Weekend Caregiver, you'll be part of a team that values compassion, trust, and understanding.About the RoleThis is an opportunity to make a real difference in the lives of seniors,...
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Senior Care Operations Director
1 month ago
Romford, Greater London, United Kingdom london care support services uk ltd Full timeDrive Growth and Excellence in Care ServicesLondon Care Support Services UK Ltd is seeking an experienced Senior Care Operations Director to lead our care services to new heights.This multifaceted role involves overseeing daily care operations, spearheading business development initiatives, and ensuring exceptional client satisfaction. Key responsibilities...
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Senior Caregiving Professional
1 day ago
Romford, Greater London, United Kingdom Home Instead Senior Care Full timeAbout the Role">We are seeking an experienced Care Assistant to join our dynamic team. As a key member of our caregiving team, you will play a vital role in providing high-quality support to our clients. Your primary responsibilities will include assisting with daily living tasks, personal care, and promoting overall well-being.
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Customer Service Team Lead
3 weeks ago
Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeAbout the RoleWe are seeking an experienced customer service leader to shape the future of our customer experience and lead a dedicated team in Harold Hill.Key ResponsibilitiesTeam Leadership: Manage and motivate a team of Customer Service Agents to excel in service delivery.Service Improvement: Identify areas for enhancement and implement strategies to...
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CX Transformation Lead
3 weeks ago
Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeCompany OverviewAt AllClear, we're proud to be voted the UK's No.1 for Customer Care. We operate in the UK, Ireland, and Australia, serving over 30 million customers across our brands, including AllClear and InsureandGo.About the RoleWe are seeking an experienced Customer Experience Manager to develop and lead customer experience initiatives that enhance...
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Home Care Specialist
3 weeks ago
Romford, Greater London, United Kingdom Bluebird Care Full timeAt Bluebird Care, we're committed to delivering exceptional home care services that prioritize our customers' independence, dignity, and quality of life. As a Home Care Specialist, you will play a vital role in achieving this goal by providing tailored personal care support to our customers in their own homes.Your responsibilities will include assisting with...
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Evening Home Companion
2 days ago
Romford, Greater London, United Kingdom Home Instead Senior Care Full timeHome Instead Senior Care is committed to improving the lives of seniors in our community.As an Evening Home Companion, you will play a vital role in providing companionship and support to our clients in their own homes.With a competitive salary of £12-£15 per hour, you will be rewarded for your hard work and dedication. Plus, our flexible scheduling means...
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Personal Care Assistant
2 weeks ago
Romford, Greater London, United Kingdom Bluebird Care Full timeBecoming a Personal Care Assistant with Bluebird Care means being part of a dynamic team that makes a real difference in people's lives. As a Personal Care Assistant, you will be responsible for providing comprehensive personal care services to our customers, focusing on their physical, emotional, and social well-being.You will work closely with our...
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Customer Retention Analyst
2 days ago
Romford, Greater London, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeFocused on transforming the travel insurance renewal experience, AllClear invites applications for a Data-Driven Pricing Strategist.Role OverviewThis exciting opportunity involves working closely with the Pricing, Underwriting, and Customer Retention teams to design and implement renewal pricing models.Responsibilities:Perform in-depth analysis of renewal...