Senior Customer Care Manager

1 week ago


Romford, Greater London, United Kingdom Adore Recruitment Ltd Full time

Adore Recruitment Ltd is seeking a dedicated and experienced Senior Customer Care Manager to lead and manage a team of 15 customer service advisors. The successful candidate will have a strong background in coaching and developing teams, with excellent communication and interpersonal skills.

Responsibilities will include:

  • Leading a team of customer service advisors
  • Coaching and developing team members to achieve their full potential
  • Developing and implementing strategies to improve customer satisfaction
  • Working closely with senior management to drive business growth

A salary of £34,000 - £41,000, plus bonus, is on offer for this exciting opportunity.



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