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About the Role
NICE – The National Institute for Health and Care Excellence is seeking a proactive and positive Office Administrator to support the day-to-day running of our facilities in Manchester. The successful candidate will work closely with the Estates and Facilities Manager, Assistant Facilities Manager, Office Coordinator, and Reception to ensure a comfortable, well-equipped, and safe working environment for our colleagues, tenants, and visitors.
Main Responsibilities
- Contribute to the smooth running of our offices, meeting rooms, and events.
- Provide administrative support to various team members.
- Manage and prioritize tasks, ensuring accurate and up-to-date information in our intranet and files.
- Develop and administer facilities systems, including electronic records.
- Set up and check meeting rooms, manage bookings, respond to help desk enquiries, issue security passes, and book travel and accommodation.
- Perform and log health and safety checks, and deliver inductions to new colleagues and visitors.
- Act as the main point of contact for facilities and events requests, providing a customer-focused, helpful service.
- Assist with the development and implementation of internal policies and procedures, identifying opportunities for improvement and efficiency.
About Us
NICE is passionate and proud of the work we do and the impact we make. We offer a range of benefits, including:
- NHS pension scheme, one of the most generous in the UK.
- Flexible working to help staff achieve a healthy work-life balance, including work from home, compressed hours, and flexible start/finish times.
- Access to a Blue Light Card, offering discounts from major retailers, restaurants, and more.
- Holiday entitlement starting from 27 days plus Bank Holidays.
- Access to modern offices with showers, bike storage facilities, and refreshments.
- Access to Staff Networks, including Disability Advocacy and Wellbeing Network, Women In NICE, Race Equality Network, NICE and Proud, Eco-NICE, Change Agent Network.
- Personal development tailored to your needs.
Requirements
- Education to A-level standard or equivalent relevant experience.
- Health and Safety qualifications, such as IOSH Working Safely, First Aid, DSE, Manual Handling, Fire Warden.
- Desirable experience in maintaining systems and administrative procedures.
- Essential experience in office administration, organizing meetings, and excellent organizational skills.
- Ability to communicate confidently with individuals at all levels, using tact and persuasive skills as appropriate.
- Ability to work as part of a team.