Case Administrator

1 week ago


Manchester, United Kingdom Office Angels Full time
Job Title: Case Administrator

Office Angels is currently recruiting for a Case Administrator to join our prestigious client based in Manchester City Centre.

This is a hybrid role that requires a minimum of 2 days per month in the office, with the opportunity to work from home for the remainder of the week. The pay rate is £13 per hour, and after 12 weeks, you will be entitled to the weekly equivalent of 38 days' holiday per annum.

Key Responsibilities:

  • Provide administrative support to the team
  • Deliver excellent customer service to internal and external stakeholders
  • Deal with incoming queries and correspondence, responding via phone and in writing in a prompt and professional manner
  • Draft letters and responses to enquiries in a prompt and professional manner
  • Update in-house systems
  • Support with the organisation and facilitation of team meetings

Requirements:

  • Previous administration experience with excellent attention to detail
  • The ability to demonstrate excellent customer service, ensuring the needs of all customers are met
  • Strong communication skills, face-to-face, over the phone, and in writing
  • Great organisational skills and the ability to work on a range of tasks
  • Experience of relevant software, including MS Word, Excel, Outlook, and internal systems

Benefits:

  • Weekly pay
  • Work-life balance
  • 30 days' holiday allowance + bank holidays after 12 weeks on assignment

If you are interested and meet the above criteria, please apply now or contact the branch for more information. Due to the high volume of CVs we are currently receiving, we are unable to reply to each application. If you have not heard from us within 5 days, unfortunately, you have been unsuccessful on this occasion.


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