Support Technician

3 weeks ago


Canterbury, Kent, United Kingdom University of Kent Full time
Job Description

We are seeking a highly organized and enthusiastic Associate Technician to join our Technical Services team. This role will assist in delivering high-quality teaching and research support by managing equipment, maintaining asset registers, and ensuring safety compliance.

Key Responsibilities:
  • Provide technical support to customers under supervision, ensuring their needs are met efficiently.
  • Operate basic equipment and perform straightforward maintenance, adhering to safety procedures.
  • Assist colleagues and students with the preparation of equipment and supply of consumables for scheduled activities.
  • Understand, promote, and apply relevant health and safety procedures, ensuring they are followed at all times.
Requirements:
  • Hold GCSEs, NVQ Level 1 or equivalent qualifications/experience.
  • Experience in preparing clear and accurate documentation.
  • Good IT skills and experience of working with basic software and hardware configurations.
  • Knowledge of basic safety regulations & procedures.
Benefits:
  • 43 days' leave per year (personal leave, bank holidays, and additional days allocated for the Christmas period, pro rata for part-time staff).
  • Excellent pension scheme with generous employer contributions.
  • Corporate employee-funded healthcare plan, in partnership with Benenden Health.

As a member of our team, you can expect a friendly, open, and collaborative working environment and support in your development and wellbeing.



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