Delegated Claims Performance Insights Specialist

3 weeks ago


London, Greater London, United Kingdom The Travelers Companies, Inc. Full time
Role Overview

We are seeking a talented and experienced Delegated Claims Performance Insights Specialist to join our team in London or Redhill. The ideal candidate will have experience in Lloyd's delegated claims, data management, manipulation, trend analysis, and MI (Management Information) reporting.

Key Responsibilities
  • Manage the end-to-end bordereaux (BDX) process
  • Build reports using Excel or Power BI
  • Oversee data capture for claims
  • Produce and evaluate management information
  • Provide insights to help underwriting teams manage portfolios
  • Support data-driven decisions
Requirements
  • Previous experience of claim performance management and analytics
  • Good working knowledge and ability in respect of analytical thinking, judgement, decision making, communication and strong teamwork
  • Demonstrates intermediate ability in the areas of positive interaction with claim, underwriters, internal and external auditors
  • Demonstrates advanced knowledge and ability in respect of Microsoft office systems including Word, Excel, and PowerPoint
  • Demonstrates advanced relationship management skills
  • Ability to work with people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives
  • Good knowledge of organisational and relevant regulatory requirements, policies, procedures
  • Experience of helping to manage Delegated Authority Claim support services
  • Experience of leading data management, performance MI and operational effectiveness for Delegated Authority Underwriting teams
  • Experience of Lloyd's of London Delegated Authority Underwriting Regulatory Compliance and Minimum Standards
What We Offer
  • Private Medical Insurance
  • Retirement
  • Holiday Entitlement
  • Wellness Programme
  • Volunteer Encouragement
Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.



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