Delegated Claims Performance Insights Specialist

4 weeks ago

London, Greater London, United Kingdom The Travelers Companies, Inc. Full time
Job Summary

We are seeking a talented Delegated Claims Performance Insights Specialist to join our team in London or Redhill. As a key member of our team, you will be responsible for managing the end-to-end bordereaux process, building reports using Excel or Power BI, and overseeing data capture for claims.

Key Responsibilities
  • Manage the end-to-end bordereaux process
  • Build reports using Excel or Power BI
  • Oversee data capture for claims
  • Produce and evaluate management information
  • Provide insights to help underwriting teams manage portfolios
  • Support data-driven decisions
Requirements
  • Previous experience of claim performance management and analytics
  • Good working knowledge and ability in respect of analytical thinking, judgement, decision making, communication and strong teamwork
  • Demonstrates intermediate ability in the areas of positive interaction with claim, underwriters, internal and external auditors
  • Demonstrates advanced knowledge and ability in respect of Microsoft office systems including Word, Excel, and PowerPoint
  • Demonstrates advanced relationship management skills
  • Ability to work with people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives
  • Good knowledge of organisational and relevant regulatory requirements, policies, procedures
  • Experience of helping to manage Delegated Authority Claim support services
  • Experience of leading data management, performance MI and operational effectiveness for Delegated Authority Underwriting teams
  • Experience of Lloyd's of London Delegated Authority Underwriting Regulatory Compliance and Minimum Standards
What We Offer
  • Private Medical Insurance
  • Retirement plan with core contribution and increased company contribution
  • Holiday entitlement with opportunity to purchase additional days
  • Wellness programme with tools, discounts and resources
  • Volunteer encouragement with Matching Gift and Volunteer Rewards programme

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