Delegated Claims Operations Specialist

2 weeks ago


London, Greater London, United Kingdom HFG Full time

New Vacancy - Delegated Claims Operations Specialist
Lloyd's Syndicate
City of London

HFG is currently recruiting for a leading Lloyd's Syndicate who are seeking a Delegated Claims Operations Specialist to join their growing team.

The ideal candidate will have a strong technical background in the DA Claims Operations space. This role will entail managing the Claims Bordereaux data from start to finish as well as supporting the monitoring of DCA performance, developing and producing reports and attending market meetings.

Key Responsibilities:

  • Onboard and manage DCAs interactions using the Delegated Claims Management Platform.
  • Manage all aspects of Claims Bordereaux process, including data standards, tracking, query management, and service delivery.
  • Oversee Loss Fund and reconciliation process, liaising with Finance and managing service providers.
  • Coordinate Delegated Claims Management oversight processes, trend findings, track actions, and report.
  • Support monitoring of DCA performance, produce reports, attend service review meetings, and provide insights.
  • Assist in development of management information and reporting, attend meetings, and be point of contact for Claims Technical Team.
  • Support projects, continuous improvement initiatives, and technology enhancements.


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