IT Support Specialist

13 hours ago


Maidstone, Kent, United Kingdom CV-Library Full time

Job Title: IT Support Specialist

Location: Maidstone, Kent

Salary: 25000 - 35000 per annum (estimated)

About the Role

We are seeking a skilled and dedicated IT Support Specialist to join our dynamic team. The successful candidate will be responsible for resolving printing, network, and services issues remotely, as well as providing triage support for laptop and PC break-fix hardware.

Main Responsibilities
  • To provide remote technical support to clients via phone, email or remote access software.
  • To diagnose and resolve printing, network and services related issues efficiently and effectively.
  • To communicate with clients in a timely and professional manner, keeping them informed of incident progress and notifying them of impending changes.
Requirements

Applicants should have excellent communication and problem-solving skills, as well as the ability to work independently in a fast-paced environment. A strong background in IT and previous experience in a helpdesk role would be advantageous.

Working Arrangements

The successful candidate will be required to work a hybrid pattern, with 2 days working from home and 3 days in the office. This includes a rota that covers 8am – 5pm, 8.30 – 5.30 and 9am – 6pm shifts on a rotational basis.

Why Choose Us?

CV-Library is a leading job board platform that offers a dynamic and supportive work environment. We provide opportunities for professional growth and development, as well as a competitive salary and benefits package.


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