Front of House Coordinator

1 month ago

London, Greater London, United Kingdom NTT DATA Full time

About the Role

We are seeking a highly organized and customer-focused individual to join our Front of House team as a Concierge/Front of House Coordinator. This is a site-based role, working Monday to Friday, 08:00-17:00, and is an excellent opportunity to work with a global company like NTT DATA.

Key Responsibilities

  1. Monitor the reception inbox for bookings, hospitality, and facilities requests, responding to queries in a timely manner.
  2. Coordinate all aspects of meeting and event requests for successful outcomes – liaising with customers to assess their needs, booking meeting spaces, arranging hospitality/catering, managing the visitor register, issuing guest passes.
  3. Set up and assist with AV in meeting rooms and for events, coordinating with the IT team as necessary.
  4. Maintain a clean, tidy, and inviting appearance of customer-facing areas.
  5. Support the Facilities team in day-to-day duties, e.g., receiving and sending post and couriers, maintaining stocks and supplies of hospitality consumables, stationery.
  6. Support the Facilities Manager and Office Manager by keeping up-to-date and accurate records of various office activities, e.g., reporting from desk-booking app, access system, POs.
  7. Support the team in managing access system and cards, assisting FM with auditing and ensuring integrity of physical security arrangements.
  8. Assist the team with onboardings and offboardings.
  9. Assist FM with fire safety and first aider coordination, and other Health & Safety objectives as required from time-to-time.

Requirements

  • Organized and able to prioritize conflicting demands.
  • Friendly, well-presented, well-mannered.
  • Clear spoken and written English.
  • Experience with receiving visitors from around the world beneficial.
  • Concierge or facilities experience desired.
  • O365 skills essential.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

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