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Customer Service Ambassador
1 month ago
Customer Service Ambassador Role
We're currently recruiting for a Customer Service Ambassador to join our team at Premier Inn in Bath. As the friendly face of our hotel, you'll use your passion for customer service to deliver an exceptional experience for our guests.
Key Responsibilities:
- Provide warm and welcoming service to our guests, ensuring they feel at home from the moment they arrive.
- Work closely with the housekeeping team to ensure rooms are perfect for our guests.
- Use your communication skills to resolve any issues or concerns our guests may have.
- Work as part of a team to deliver an exceptional customer experience.
What We Offer:
- Competitive hourly rate
- Guaranteed hours to plan your week around
- Opportunities for career development and progression
- Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants
- Pension and saving schemes
- Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more
- Complimentary Premier Inn breakfast for 2
Why Choose Us:
- We're committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds.
- We offer a supportive and collaborative work environment.
- We're passionate about delivering exceptional customer service and creating a warm and welcoming experience for our guests.
Location: Premier Inn, 4 James Street West, Bath BA1 2BX
Contract Type: Permanent
Hours: 16-24 hours per week