Customer Service Ambassador

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom whitbread Full time

We're seeking a skilled Customer Service Ambassador to join our Premier Inn team in Bath. As a Receptionist, you'll be the friendly face of our hotel, using your passion for customer service to deliver exceptional experiences for our guests.

Key Responsibilities:

  • Provide warm and welcoming service to guests, ensuring a smooth check-in and check-out process.
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
  • Use your customer service skills to resolve any issues or concerns that may arise.

What We Offer:

  • A competitive hourly rate, up to £ per hour.
  • A permanent contract, with guaranteed hours to plan your week around.
  • The opportunity to work in a dynamic and supportive team environment.
  • Access to our Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We're Whitbread, the UK's leading hospitality business. We're committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds and situations.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We're committed to supporting our employees with workplace adjustments, part-time, and flexible working arrangements.



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