Care Coordinator
4 weeks ago
Location: Alcester
The Role:We are seeking an experienced Care Coordinator to join our coordination team. As a Care Coordinator, you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers.
Main Responsibilities:- Manage customer and carer queries and action effectively and efficiently
- Provide Managers with up to date information on carer availability, contact information and support with queries
- Manage and maintain customer and carer files
- Support in the recruitment of carers from the UK and internationally
- Schedule placements for carers ensuring customers and carers are effectively matched
The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.
Benefits:- No requirement to deliver hands on care
- 23 days annual leave plus 8 days Bank Holidays
- Access to an Employee Assistance programme
- A professional but fun and social team environment
- Ongoing mentoring and training
- Eligibility to apply for a Blue Light Card
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Care Coordinator
3 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeLocation: AlcesterThe Role:We are seeking an experienced Care Coordinator to join our coordination team, supporting the Live-In Care service. This role is an integral part of the success of the whole region.As a Care Coordinator, you will manage and monitor the delivery of a high-quality care service, responsible for the deployment and management of all our...
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Care Coordinator
3 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeLocation: AlcesterThe Role:We are seeking an experienced Care Coordinator to join our coordination team, supporting the Live-In Care service. This role is an integral part of the success of the whole region.As a Care Coordinator, you will manage and monitor the delivery of a high-quality care service, responsible for the deployment and management of all our...
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Care Coordinator
2 months ago
Alcester, Warwickshire, United Kingdom Helping Hands Full time**Job Summary**Helping Hands is seeking a highly skilled Care Coordinator to join our coordination team. As a key member of our team, you will play a vital role in supporting the delivery of our Live-In Care service.**Key Responsibilities:**Manage customer and carer queries and actions effectively and efficiently.Provide managers with up-to-date information...
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Care Coordinator Specialist
1 week ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeLocation: Not SpecifiedThe Role:We are seeking an experienced Care Coordinator to join our coordination team, supporting the Live-In Care service. This role is an integral part of the success of our region, ensuring the delivery of a high-quality care service.As a Care Coordinator, you will manage and monitor the deployment and management of all our Live-In...
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Care Coordinator
2 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeLocation: AlcesterThe Role:We are seeking an experienced Care Coordinator to join our coordination team, supporting the Live-In Care service. This role is an integral part of the success of the whole region.As a Care Coordinator, you will manage and monitor the delivery of a high-quality care service, responsible for the deployment and management of all our...
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Customer Care Coordinator
3 days ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeJob Title: Support Coordinator - Live-In CareWe are seeking a skilled Support Coordinator to join our team at Helping Hands. The ideal candidate will have experience in customer care, handling complaints, and problem-solving.Main Responsibilities:Manage customer and carer queries and actions effectively and efficiently.Provide managers with up-to-date...
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Customer Service Coordinator
6 days ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeCustomer Care Coordinator RoleWe are seeking a skilled Customer Care Coordinator to support our Live-In Care service. This role is a vital part of our team, ensuring the delivery of a high-quality care service to our customers.Main Responsibilities:Manage customer and carer queries and take effective actionProvide managers with up-to-date information on...
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Customer Service Coordinator
1 month ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeCustomer Care CoordinatorWe are seeking a highly skilled and experienced Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.Main Responsibilities:Manage customer and carer queries and resolve issues...
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Customer Service Coordinator
1 month ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeCustomer Care CoordinatorWe are seeking a highly skilled and experienced Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.Main Responsibilities:Manage customer and carer queries and resolve issues...
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Customer Service Coordinator
1 week ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeCustomer Care Coordinator Job DescriptionWe are seeking a skilled Customer Care Coordinator to support our Live-In Care service. As a key member of our team, you will play a vital role in ensuring the delivery of a high-quality care service.Main Responsibilities:Manage customer and carer queries and take effective actionProvide managers with up-to-date...
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Customer Service Coordinator
2 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeCustomer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of a high-quality care service to our customers.Main Responsibilities:Manage customer and carer queries and actions effectively and...
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Contract Manager
3 days ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeAt Helping Hands, we're looking for a skilled Contract Manager to coordinate our work with public sector funders, including analysing, negotiating, reporting, and monitoring to ensure commercial outcomes for the business and management of compliance and risk.Main ResponsibilitiesManage contracts to maximise revenue for the business, negotiating renewal of...
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Funded Contract Manager
1 week ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeHelping Hands is seeking a Funded Contract Manager to coordinate our work with public sector funders, including Local Authorities and NHS organisations. The successful candidate will have experience in contract management in the care sector, specifically contracts involving the NHS or other public sector organisations.Main ResponsibilitiesManage contracts...
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Funded Contract Manager
7 days ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeAt Helping Hands, we're seeking a Funded Contract Manager to coordinate our work with public sector funders, including Local Authorities and NHS organisations. This role will involve analysing, negotiating, reporting, and monitoring to ensure commercial outcomes for the business and management of compliance and risk.Main ResponsibilitiesManage contracts and...
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Customer Service Specialist
2 months ago
Alcester, Warwickshire, United Kingdom Helping Hands Full time**Job Summary**Helping Hands is seeking a highly skilled Care Coordinator to join our coordination team. As a key member of our team, you will play a vital role in supporting the delivery of our Live-In Care service.**Key Responsibilities:**Manage customer and carer queries and actions effectively and efficiently.Provide managers with up-to-date information...
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Customer Service Specialist
2 months ago
Alcester, Warwickshire, United Kingdom Helping Hands Full time**Job Summary**Helping Hands is seeking a highly skilled Care Coordinator to join our coordination team. As a key member of our team, you will play a vital role in supporting the delivery of our Live-In Care service.**Key Responsibilities:**Manage customer and carer queries and actions effectively and efficiently.Provide managers with up-to-date information...
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Live in Care Coordinator
4 months ago
Alcester, United Kingdom Helping Hands Home Care Full timeLocation: Alcester **The Role**: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you will manage and...
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Live in Care Coordinator
5 months ago
Alcester, United Kingdom Helping Hands Home Care Full timeLocation: Support Office (Alcester) **The Role**: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you...
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New Business Care Coordinator
5 months ago
Alcester, United Kingdom Helping Hands Home Care Full timeLocation: Support Office (Alcester) Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150...
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Live In Care Coordinator
5 months ago
Alcester, United Kingdom Helping Hands Full timeLocation: Alcester The Role: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you will manage...
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Customer Care Coordinator
4 months ago
Alcester, United Kingdom Helping Hands Full timeLocation: AlcesterAre you an experienced Customer Care Advisor looking for the next step in your career? We are looking for a Customer Care Coordinator to join our team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.As a Customer Care Coordinator you will manage and monitor the delivery of a high-quality...
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Senior Graphic Designer
5 months ago
Alcester, United Kingdom Helping Hands Home Care Full timeLocation: Support Office (Alcester) Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150...
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Out of Hours Call Handler
6 months ago
Alcester, United Kingdom Helping Hands Home Care Full timeLocation: Support Office (Alcester) **The Role**: An exciting opportunity to join our fast paced operations team as a Call Operator to ensure that we deliver an out of hours service that is customer focussed and effective in dealing with any emergencies outside of the regular business opening hours. As an On Call Operator you will be part of a team that...
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Filming Partner
5 months ago
Alcester, United Kingdom Helping Hands Home Care Full timeLocation: Support Office (Alcester) We’re now looking for a talented Senior Designer & Videographer to join our Marketing team at our Support Office. In this exciting role, you will work on various projects and collaborate with different teams. We are looking for a creative individual who can work under deadlines and produce high-quality and engaging...
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People Advisor
5 months ago
Alcester, United Kingdom Helping Hands Home Care Full timeLocation: Support Office (Alcester) **The Role** At Helping Hands, no two days are the same. From humble beginnings over 30 years ago we have grown to be one of the UK’s leading domiciliary care providers. Joining us as a HR Advisor you will work alongside our operational teams and support them on a variety of HR matters with the primary focus being...
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People Advisor
5 months ago
Alcester, United Kingdom Helping Hands Home Care Full timeLocation: Support Office (Alcester) **The Role** At Helping Hands, no two days are the same. From humble beginnings over 30 years ago we have grown to be one of the UK’s leading domiciliary care providers. Joining us as a HR Advisor you will work alongside our operational teams and support them on a variety of HR matters with the primary focus being...
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Receptionist
1 month ago
Alcester, United Kingdom CV-Library Full timeAre you an experienced Receptionist looking for a fresh opportunity within a reputable Legal 500 Law Firm where you'll play a key role in the organisation? Our client is looking for a front-of-house professional with a positive, approachable attitude and a strong work ethic. The ideal candidate will be confident and comfortable interacting with a...
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Receptionist
4 weeks ago
Alcester, United Kingdom Law Staff Ltd Full timeAre you an experienced Receptionist looking for a fresh opportunity within a reputable Legal 500 Law Firm where you'll play a key role in the organisation?Our client is looking for a front-of-house professional with a positive, approachable attitude and a strong work ethic. The ideal candidate will be confident and comfortable interacting with a diverse...