Customer Service Coordinator
2 days ago
We are seeking a highly skilled and experienced Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.
Main Responsibilities:- Manage customer and carer queries and resolve issues efficiently
- Provide managers with up-to-date information on carer availability and support with queries
- Manage and maintain customer and carer files
- Schedule placements for carers to ensure effective matching
- Support live-in carers in their day-to-day roles
- Liaise with new customers to ensure their needs are met
- Experience in customer care, handling complaints, and problem-solving
- Strong customer service skills and ability to influence others
- Attention to detail and strong organisational skills
- Proficiency in Microsoft Word, Excel, and IT literacy in several database systems
- Competitive salary
- 23 days annual leave rising to 25 after 2 years' service plus 8 days Bank Holidays
- Access to an Employee Assistance programme
- Free Blue Light Card
- Career development opportunities
Helping Hands is committed to promoting a diverse and inclusive workforce, creating a comfortable working environment for all staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
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Customer Care Coordinator
1 week ago
Alcester, Warwickshire, United Kingdom Helping Hands Full time{"title": "Customer Care Coordinator", "content": "Job SummaryWe are seeking a highly skilled Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.Main ResponsibilitiesManage customer and carer queries and resolve...
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Customer Care Coordinator
1 week ago
Alcester, Warwickshire, United Kingdom Helping Hands Full time{"title": "Customer Care Coordinator", "content": "Job SummaryWe are seeking a highly skilled Customer Care Coordinator to join our team at Helping Hands. As a key member of our Live-In Care service, you will play a vital role in ensuring the delivery of exceptional care to our customers.Main ResponsibilitiesManage customer and carer queries and resolve...
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Customer Service Representative
3 days ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our operations team as an Out of Hours Support Specialist. As an Emergency Response Coordinator, you will be responsible for providing exceptional customer service and support to our customers and staff during out of hours periods.The ideal candidate will have...
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Customer Service Representative
4 days ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our operations team as an Out of Hours Support Specialist. As an Emergency Response Coordinator, you will be responsible for providing exceptional customer service and support to our customers and staff during out of hours periods.The ideal candidate will have...
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Customer Service Representative
5 days ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our operations team as an Out of Hours Support Specialist. As an Emergency Response Coordinator, you will be responsible for providing exceptional customer service and support to our customers and staff across the UK.The ideal candidate will have experience...
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Customer Service Representative
5 days ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our operations team as an Out of Hours Support Specialist. As an Emergency Response Coordinator, you will be responsible for providing exceptional customer service and support to our customers and staff across the UK.The ideal candidate will have experience...
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Customer Service Representative
1 week ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our operations team as an Out of Hours Support Specialist. As an Emergency Response Coordinator, you will be responsible for providing exceptional customer service and support to our customers and staff across the UK.The ideal candidate will have experience...
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Customer Service Representative
1 week ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our operations team as an Out of Hours Support Specialist. As an Emergency Response Coordinator, you will be responsible for providing exceptional customer service and support to our customers and staff across the UK.The ideal candidate will have experience...
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Customer Service Specialist
3 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full time**Job Summary**Helping Hands is seeking a highly skilled Care Coordinator to join our coordination team. As a key member of our team, you will play a vital role in supporting the delivery of our Live-In Care service.**Key Responsibilities:**Manage customer and carer queries and actions effectively and efficiently.Provide managers with up-to-date information...
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Customer Service Specialist
3 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full time**Job Summary**Helping Hands is seeking a highly skilled Care Coordinator to join our coordination team. As a key member of our team, you will play a vital role in supporting the delivery of our Live-In Care service.**Key Responsibilities:**Manage customer and carer queries and actions effectively and efficiently.Provide managers with up-to-date information...
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Sales and Customer Service Coordinator
4 days ago
Alcester, Warwickshire, United Kingdom Wallace Hind Selection Full timeJob Title: Sales and Customer Service AdministratorAn exciting opportunity has arisen for a highly motivated and experienced Sales and Customer Service Administrator to join our team at Wallace Hind Selection. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key...
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Sales and Customer Service Coordinator
3 days ago
Alcester, Warwickshire, United Kingdom Wallace Hind Selection Full timeJob Title: Sales and Customer Service AdministratorAn exciting opportunity has arisen for a highly motivated and experienced Sales and Customer Service Administrator to join our team at Wallace Hind Selection. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key...
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Customer Service and Sales Coordinator
2 weeks ago
Alcester, Warwickshire, United Kingdom WALLACE HIND SELECTION LIMITED Full timeCustomer Service and Sales Administrator OpportunityWe are seeking an experienced Customer Service Executive or Sales Administrator to join our team at WALLACE HIND SELECTION LIMITED. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service and support to our clients in the manufacturing...
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Customer Service and Sales Coordinator
2 weeks ago
Alcester, Warwickshire, United Kingdom WALLACE HIND SELECTION LIMITED Full timeCustomer Service and Sales Administrator OpportunityWe are seeking an experienced Customer Service Executive or Sales Administrator to join our team at WALLACE HIND SELECTION LIMITED. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service and support to our clients in the manufacturing...
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Sales and Customer Service Coordinator
1 week ago
Alcester, Warwickshire, United Kingdom WALLACE HIND SELECTION LIMITED Full timeCustomer Service and Sales OpportunityAn exciting chance to join a growing company that supplies a wide range of industrial products to the manufacturing industry.We are looking for an experienced Customer Service Executive or Sales Administrator with excellent communication skills and order entry experience to join our team at WALLACE HIND SELECTION...
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Sales and Customer Service Coordinator
1 week ago
Alcester, Warwickshire, United Kingdom WALLACE HIND SELECTION LIMITED Full timeCustomer Service and Sales OpportunityAn exciting chance to join a growing company that supplies a wide range of industrial products to the manufacturing industry.We are looking for an experienced Customer Service Executive or Sales Administrator with excellent communication skills and order entry experience to join our team at WALLACE HIND SELECTION...
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Sales and Customer Service Coordinator
16 hours ago
Alcester, Warwickshire, United Kingdom Wallace Hind Selection Full timeJob Title: Sales and Customer Service AdministratorAn exciting opportunity has arisen for a highly motivated and experienced Sales and Customer Service Administrator to join our team at Wallace Hind Selection. As a key member of our sales office, you will be responsible for providing exceptional customer service and administrative support to our clients.Key...
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Sales and Customer Service Coordinator
17 hours ago
Alcester, Warwickshire, United Kingdom Wallace Hind Selection Full timeJob Title: Sales and Customer Service AdministratorAn exciting opportunity has arisen for a highly motivated and experienced Sales and Customer Service Administrator to join our team at Wallace Hind Selection. As a key member of our sales office, you will be responsible for providing exceptional customer service and administrative support to our clients.Key...
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Customer Service Representative
4 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full timeJob SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our team at Helping Hands. As an On Call Operator, you will be responsible for providing exceptional customer service and support to our clients and staff.Main ResponsibilitiesCustomer Support: Provide timely and effective support to customers via phone and...
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Customer Service Representative
2 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Full time{"h2": "About the Role", "p": "At Helping Hands, we are seeking a skilled and dedicated On Call Operator to join our operations team. As an On Call Operator, you will be responsible for providing exceptional customer service and support to our customers and staff across the UK.Your key responsibilities will include answering telephone calls, dealing promptly...