New Business Care Coordinator
7 months ago
Location: Support Office (Alcester)
Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.
Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales as well as our Support Office in Alcester, Warwickshire. We’re now looking for a New Business Care Coordinator to join our team in Alcester.
The New Business Care Coordinator will work closely with the New Business Team, the Live In Care Managers and the Care Coordinators to manage and coordinate all Live In Clients from the initial meeting right through to their care starting. This is a critical role who will help our New Customers and their families feel a little bit better at a really difficult time.
**Main Responsibilities**
- Monitor all information on CRM to ensure that you are aware of all New Business Meetings in the Region each day.
- Update CRM and the Resourcing Report with the status of all Meetings and their status/progress.
- Liaise with Clients and their families to ensure that we communicate efficiently and effectively how and who will be caring for themselves or their families. Take accountability and “own” the relationship with the client and their families and other stakeholders until the commencement of care and ensure the smooth transition to the relevant LIRM and CC who will be overseeing the client moving forward.
- Collaborate with the finance team to ensure that we have set up the contract correctly and have received the funds for all respite clients.
- Start all new business ensuring our clients’ needs and requirements are met, and they are truly delighted.
- Organise and coordinate the travel and arrival of our Carers as communicated to our clients and their families.
**About You**
**Benefits**
- Career progression opportunities
- 23 days annual leave, rising to 25 after 2 years of service
- Blue Light Card offering discounts from business and services
- Access to our employee assistance programme
- Refer a friend scheme
-
Live in Care Coordinator
6 months ago
Alcester, United Kingdom Helping Hands Home Care Full timeLocation: Alcester **The Role**: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you will manage and...
-
Live in Care Coordinator
7 months ago
Alcester, United Kingdom Helping Hands Home Care Full timeLocation: Support Office (Alcester) **The Role**: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you...
-
Care Coordinator
6 days ago
Alcester, Warwickshire, United Kingdom The Care Bureau Full timeAbout The JobAs a Care Coordinator, you will play a vital role in supporting individuals and families to maintain their independence, dignity, and lifestyle choices. Based in Stratford Upon Avon, Alcester, and Henley in Arden, this position offers the opportunity to work with a CQC-rated 'Good' care provider who prioritizes providing the most appropriate...
-
Live in Care Coordinator
6 days ago
Alcester, United Kingdom Appcastenterprise Full timeLocation: Support Office (Alcester) **The Role**: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the successof the whole region. As a Care Coordinator you...
-
Care Coordinator
2 days ago
Alcester, United Kingdom Coburg Banks Limited Full timeWe're looking for a Care Coordinator to work for our client. They are provider of domiciliary care services to the elderly. If you can demonstrate a background scheduling care hours then you could be perfect for our client and we'd love to see your CV. Responsibilities: Scheduling circa 2,000 care hours per month spread over 50 + careers and 40...
-
Quality Assurance Business Partner
7 months ago
Alcester, United Kingdom Helping Hands Home Care Full time**Location**: Support Office (Alcester) An exciting new opportunity for someone with experience in the world of Quality Assurance & Compliance Helping Hands are one of the UK's leading providers of home based care and central to our ethos as a business is the high quality service we provide. The role of Quality Assurance Business Partner is crucial in...
-
Gdpr Coordinator
6 hours ago
Alcester, United Kingdom Helping Hands Home Care Full timeLocation: Support Office (Alcester) Helping Hands has been established for over 30 years and throughout that time our HR team have played a vital part in the success of the business. We’re now looking for a new GDPR Coordinator to join us on a fixed term contract. Working closely with colleagues for all areas of the business, the role will provide...
-
Home Care Specialist
6 days ago
Alcester, United Kingdom Alcester Home Care Full time**Job Title**:Home Care Specialist *** We’d love to welcome you to work with us in our home care business as a home care specialist. We welcome all age groups, especially the over 50s and can offer you contracted or flexible hours from as little as 2 per week right up to full time. We work in and around the historic Roman market town of Alcester. **We...
-
Resourcing Coordinator
2 weeks ago
Alcester, Warwickshire, United Kingdom Helping Hands Home Care Full timeRecruitment Sourcing ExpertAbout Helping Hands Home CareWe are a UK-based home care provider dedicated to delivering exceptional services that meet the needs of our clients.Job DetailsThis is a hybrid role based out of Alcester, with occasional travel required. The successful candidate will support our team in attracting and retaining top talent.Key...
-
Homecare Patient Service Coordinator
2 days ago
Alcester, United Kingdom B Braun Medical Ltd Full timeIf you have a passion for delivering first class customer service to patients, then this is the job for you! Our Homecare Patient Coordinators are responsible for providing an exceptional service to new and existing patients contacting our Customer Care Contact Centre. You’ll be joining a dedicated, hardworking and supportive Customer Care team who thrive...
-
Care Assistant
2 weeks ago
Alcester, Warwickshire, United Kingdom Creative Support Ltd Full time**Job Title:** Personal Care CoordinatorSalary: £20,000 - £25,000 per annum, depending on experience and qualifications.At Creative Support Ltd, we are seeking a dedicated and compassionate Personal Care Coordinator to join our team. This is an exciting opportunity to work with individuals with learning disabilities and other support needs in a modern and...
-
Personal Care Coordinator
2 weeks ago
Alcester, Warwickshire, United Kingdom Creative Support Ltd Full time**About the Role:** We are seeking a skilled and empathetic individual to fill the position of Care Assistant at our bespoke development in Alcester, Warwickshire.Salary Range: £19,000 - £24,000 per annum.In this role, you will be responsible for providing personal care, assisting with daily living tasks, and promoting independence among service users.No...
-
Resident Care Coordinator
2 weeks ago
Alcester, Warwickshire, United Kingdom Barchester Healthcare Full timeJob OverviewBarchester Healthcare is a leading healthcare provider seeking a dedicated and compassionate Care Assistant to join our team. As a key member of our care team, you will play a vital role in delivering high-quality care and support to our residents. Your excellent communication skills and ability to build strong relationships with residents and...
-
Operational Risk Coordinator
6 months ago
Alcester, United Kingdom Investing in Women Full timeAre you someone who is enthusiastic about operational health and safety and promoting a Health, Safety culture in a fast-paced production facility? Our clients are looking for an Operational Risk Coordinator to work within their Health, Safety and Environment function in their production plant. The Operational Risk Coordinator role is a supervisory-support...
-
Out of Hours Call Handler
8 months ago
Alcester, United Kingdom Helping Hands Home Care Full timeLocation: Support Office (Alcester) **The Role**: An exciting opportunity to join our fast paced operations team as a Call Operator to ensure that we deliver an out of hours service that is customer focussed and effective in dealing with any emergencies outside of the regular business opening hours. As an On Call Operator you will be part of a team that...
-
Health and Safety Coordinator
7 months ago
Alcester, United Kingdom Roofspace Solutions Ltd Full time**Health & Safety Coordinator** Are you someone who is enthusiastic about operational health and safety and promoting a Health, Safety culture in a fast-paced WCM production facility? At **Roofspace Solutions** we are looking for a **Health & Safety Coordinator **to work within our Health, Safety and Environment function in our Alcester production plant....
-
Administration Assistant
6 hours ago
Alcester, United Kingdom Helping Hands Home Care Full timeLocation: Support Office (Alcester) Helping Hands has been established for over 30 years and throughout that time our HR team have played a vital part in the success of the business. We’re now looking for a new Administrator to join us. Working from our support office in Alcester, the post holder will provide administrative support relating to the...
-
Operational Risk Coordinator
7 months ago
Alcester, United Kingdom Investing in Women Full time**Operational Risk Coordinator** Are you someone who is enthusiastic about operational health and safety and promoting a Health, Safety culture in a fast-paced production facility? Our clients are looking for an Operational Risk Coordinator to work within their Health, Safety and Environment function in their production plant. The Health & Safety Champion...
-
Team Leader
6 months ago
Alcester, United Kingdom Waterloo Care Ltd Full timeJOB TITLE: Team Leader REPORTING TO: Care Home Manager MAIN PURPOSE OF JOB: To participate fully in the care home team and to provide a professional care service to residents. To assist in the daily running of the Care Home. SUMMARY OF KEY RESPONSIBILITIES: The responsibilities linked to this position can be summarised as follows: - Providing excellent...
-
Team Leader
4 days ago
Alcester, United Kingdom Waterloo Care Ltd Full timeJOB TITLE: Team Leader REPORTING TO: Care Home Manager MAIN PURPOSE OF JOB: To participate fully in the care home team and to provide a professional care service to residents. To assist in the daily running of the Care Home. SUMMARY OF KEY RESPONSIBILITIES: The responsibilities linked to this position can be summarised as follows: - Providing excellent...