Medical Office Coordinator
1 month ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Medical Receptionist at Downland Practice.
Key Responsibilities
- Provide exceptional patient care and support to our clinical team
- Manage patient appointments, bookings, and queries in a timely and efficient manner
- Coordinate appointments for chronic health conditions and provide administrative support
- Develop strong relationships with patients and colleagues to ensure a positive and supportive environment
Person Specification
Essential Criteria
- Proven experience in a customer-facing role, preferably in a healthcare setting
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- IT confidence with a minimum average typing speed of 35 WPM
- Reliable and flexible with a strong sense of humor
Desirable Criteria
- Experience working within healthcare and/or a GP surgery
- Medical receptionist/care co-ordinator experience with knowledge of Emis Web or similar clinical systems
What We Offer
As a Medical Receptionist at Downland Practice, you will have the opportunity to work in a dynamic and supportive environment, develop your skills and knowledge, and make a real difference in the lives of our patients.
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