Medical Office Coordinator

1 month ago


Newbury, West Berkshire, United Kingdom Downland Practice Full time

About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Medical Receptionist at Downland Practice.

Key Responsibilities

  • Provide exceptional patient care and support to our clinical team
  • Manage patient appointments, bookings, and queries in a timely and efficient manner
  • Coordinate appointments for chronic health conditions and provide administrative support
  • Develop strong relationships with patients and colleagues to ensure a positive and supportive environment

Person Specification

Essential Criteria

  • Proven experience in a customer-facing role, preferably in a healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • IT confidence with a minimum average typing speed of 35 WPM
  • Reliable and flexible with a strong sense of humor

Desirable Criteria

  • Experience working within healthcare and/or a GP surgery
  • Medical receptionist/care co-ordinator experience with knowledge of Emis Web or similar clinical systems

What We Offer

As a Medical Receptionist at Downland Practice, you will have the opportunity to work in a dynamic and supportive environment, develop your skills and knowledge, and make a real difference in the lives of our patients.



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