Medical Office Coordinator

2 months ago


Newbury, West Berkshire, United Kingdom Downland Practice Full time

About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Medical Receptionist at Downland Practice.

Key Responsibilities

  • Provide exceptional patient care and support to our patients and clinical team.
  • Coordinate appointments and manage patient schedules.
  • Answer patient inquiries and respond to their needs in a timely and professional manner.
  • Provide administrative support to our clinical team, including data entry and record-keeping.
  • Collaborate with our clinical team to ensure seamless patient care and communication.

Person Specification

Essential Criteria

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and typing proficiency.
  • Experience working in a customer-facing role or healthcare environment.
  • Reliability, flexibility, and a positive attitude.

Desirable Criteria

  • Experience working in a medical reception or coordination role.
  • Knowledge of medical software and systems, such as Emis Web.


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