Customer Service Representative
1 week ago
Job Summary:
We are seeking a highly skilled and experienced Customer Support Specialist to join our team at Elizabeth Michael Associates. As a key member of our support team, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls.
Key Responsibilities:
- Handle incoming calls and manage and respond to calls from various clients with a professional and personalized approach.
- Capture and log detailed caller information, including contact details and call purpose, for accurate follow-up.
- Book and manage client appointments, ensuring availability and proper documentation.
- Accurately input information from calls and appointments into relevant systems.
- Perform tasks such as document management, filing, and record updates to ensure smooth office operations.
- Engage with clients via live chat, providing prompt and clear responses, addressing queries, and escalating issues as needed.
Requirements:
- Good interpersonal and communication skills.
- Excellent telephone manner.
- Excellent customer service skills.
- Ability to deliver tasks to tight deadlines.
- Ability to complete admin tasks accurately and follow instructions.
- Confidence and ability to establish effective working relationships both internally and externally.
- Ability to multi-task in a fast-paced high-volume environment.
- Ability to work in a pressurized environment.
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Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Elizabeth Michael Associates. As a Customer Service Representative, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls.Key Responsibilities:Handle incoming calls for diverse clients, efficiently managing...
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Dronfield, Derbyshire, United Kingdom Elizabeth Michael Associates Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Elizabeth Michael Associates. As a Customer Service Representative, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls.Key Responsibilities:Handle incoming calls for diverse clients, efficiently managing...
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Dronfield, Derbyshire, United Kingdom The Recruitment Group Full time{"h1": "Customer Export Representative Job Description", "p": "At The Recruitment Group, we are seeking a highly skilled Customer Export Representative to join our team. This role is responsible for managing shipping and export processes for a global customer base, ensuring efficient export administration, and complying with company standards.", "ul":...
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