Customer Service and Scheduling Coordinator
2 weeks ago
This is a FULL-TIME OFFICE BASED Permanent position requiring strong organisational and communication skills to coordinate our team's activities effectively.
Key Responsibilities:- Manage customer interactions via phone calls, scheduling jobs for both domestic and commercial clients.
- Schedule engineers using our company's database system, ensuring smooth operations and timely delivery of services.
- Process purchase orders with suppliers and track the arrival of replacement parts in accordance with engineer schedules.
- Action customer enquiries in a timely and professional manner.
- Conduct general administrative tasks within the office, including email management, filing, and document creation.
- Computer literacy and experience with MS Office applications, particularly Excel.
- Excellent time-management, organisational, and communication skills.
- Able to multitask and work under pressure.
- Possesses a reliable driver's license.
Monday-Friday, 8am-5pm.
Estimated Salary:$45,000 - $55,000 per annum.
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