Scheduling Support Specialist

1 day ago


Hart, United Kingdom Austin Fraser Full time
Job Opportunity: Frontline Customer Experience Associate

We are seeking a highly skilled Frontline Customer Experience Associate to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences through effective communication and coordination.

Main Responsibilities:
  • Handle customer inquiries and schedule appointments for both residential and commercial clients.
  • Utilize our database system to schedule engineers and ensure efficient service delivery.
  • Coordinate with suppliers to process purchase orders and receive replacement parts on time.
  • Provide timely and professional responses to customer enquiries.
  • Perform administrative tasks such as document creation, filing, and data entry.
Requirements:
  • Proficiency in MS Office applications, specifically Excel.
  • Strong organisational, communication, and time-management skills.
  • Ability to work under pressure and multitask efficiently.
  • Valid driver's license.
Working Schedule:

Full-time, Monday-Friday, 8am-5pm.

Compensation Package:

Annual salary range: $45,000 - $55,000.



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