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Technical Support Team Lead

2 months ago

Lewes, East Sussex, United Kingdom Rise Technical Recruitment Limited Full time

Job Title: After Sales Service Manager

About the Role:

We are seeking an experienced Engineering Management Professional to join our team at Rise Technical Recruitment Limited. As a Technical Support Team Lead, you will be responsible for leading a team of specialist Technical Support staff and implementing your own changes to drive business growth.

Key Responsibilities:

  • Lead a team of Technical Support staff to deliver exceptional customer service
  • Develop and implement strategies to improve service delivery and efficiency
  • Collaborate with cross-functional teams to drive business growth and innovation
  • Manage and develop the skills of Technical Support staff to ensure they have the necessary skills to deliver high-quality service

Requirements:

  • Proven experience in a technical support or engineering management role
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

We offer a competitive salary, great company benefits, and a performance bonus. If you are a motivated and experienced Service Delivery Expert looking to take your career to the next level, we would love to hear from you.