Technical Support Specialist

3 weeks ago


Lewes, East Sussex, United Kingdom Terry Parris Associates Full time
Technical Support Engineer

Job Type: Permanent

Location: Lewes

Salary: £35 - £40k

We are seeking a talented Technical Support Engineer to join our team at an exciting time of growth and technological change. As a Technical Support Engineer, you will be responsible for providing technical support to our clients, resolving complex technical issues, and collaborating with our team to deliver exceptional customer service.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and remote desktop
  • Resolve complex technical issues and escalate to senior engineers as needed
  • Collaborate with our team to deliver exceptional customer service
  • Stay up-to-date with the latest technologies and trends in the industry

What We Offer:

  • A competitive salary package, including contributory pension scheme
  • A friendly and open environment in our Technical Support department
  • Opportunities for professional growth and development

About Us:

Terry Parris Associates is a leading recruitment agency specializing in IT and technical roles. We are proud to have a friendly and open environment in our Technical Support department and are committed to delivering exceptional customer service to our clients.



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