Technical Support Specialist

2 weeks ago


Lewes, East Sussex, United Kingdom Tiger Resourcing Solutions Ltd Full time
Technical Support Engineer

Are you a skilled technical professional looking for a challenging role in the transport industry? We are seeking a Technical Support Engineer to join our team at a leading global manufacturer of passenger information systems.

This is an exciting opportunity to work with cutting-edge technology and be involved in everything from on-site installations and repairs to remote troubleshooting and customer support.

Key Responsibilities:
  • Attend customer sites across the UK to perform installations, repairs, surveys, and upgrades of equipment.
  • Provide technical support via email, phone, and video conferencing platforms.
  • Configure equipment and prepare media content using bespoke software tools.
  • Collaborate with sales, R&D, and production teams to resolve issues and improve product performance.
  • Deliver training to customers on in-house software and hardware solutions.
  • Participate in team meetings and occasional travel to the head office.
Requirements:
  • Experience in repairing electrical and electronic devices.
  • Full UK driving license and willingness to travel within the UK and occasionally abroad.
  • Proficient with Windows operating systems and Microsoft Office packages.
  • Familiar with networking and serial protocols.
  • A organised approach to tasks, with the ability to manage multiple projects simultaneously.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunity to work with cutting-edge technology.
  • Collaborative and dynamic work environment.


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