IT Client Support Specialist

6 days ago


Milton Keynes, Milton Keynes, United Kingdom ZipRecruiter Full time
About the Role:

This is an exciting opportunity to join our IT support team as an IT Client Support Specialist. As a key member of our team, you will be responsible for providing top-notch service to our clients, ensuring their needs are met and exceeded.

The successful candidate will have experience in a customer-facing role, with excellent communication and interpersonal skills. You will be able to work independently and as part of a team, with a strong attention to detail and ability to problem-solve effectively.

In this role, you will be responsible for:

  • Providing expert technical support to clients via phone, email, and in-person interactions.
  • Analyzing and resolving complex client issues in a professional and courteous manner.
  • Collaborating with internal teams to ensure seamless delivery of services and high-quality results.

You will also have the opportunity to:

  • Contribute to the development and implementation of new processes and procedures to improve service quality and efficiency.
  • Participate in ongoing training and professional development to stay up-to-date with industry trends and best practices.

We offer a competitive salary of £25,000 - £30,000 per annum, plus excellent benefits including health insurance, retirement plan, and generous paid time off. If you are a motivated and customer-centric individual looking for a challenging and rewarding role, please submit your application.


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