Junior IT Support Specialist

4 days ago


Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full time

At Air IT Limited, we are seeking a skilled Junior IT Support Specialist to join our team. This is an exciting opportunity to work with the latest Microsoft technologies and provide exceptional customer service.

About the Role

This First-Line NOC Engineer position involves providing technical support to clients, troubleshooting network issues, and monitoring system performance using diversified tools such as Windows Server Administration Tools, SolarWinds Ncentral, PRTG, Auvik, Azure, and VMware. You will also be responsible for ensuring backups are correctly set up and monitored, assisting in weekly/monthly patching schedules, and maintaining a library of Knowledge Base articles.

Requirements
  • Previous experience in IT support
  • Outstanding customer service and problem-solving skills
  • Proficiency with the latest Microsoft technologies
  • Strong troubleshooting skills with Microsoft Office
  • Ability to administer and support Windows desktops
  • Knowledge of Active Directory, Group Policy, and DNS

The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.



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