Receptionist Role Opportunity

4 weeks ago


Kirkcaldy, Fife, United Kingdom Arnold Clark Group Full time
About This Opportunity

We are excited to offer a Part Time Receptionist role at Arnold Clark Group, where you will have the chance to join our dynamic team and make a real impact on our customers' experiences. As a Customer Experience Host, you will be responsible for providing exceptional service, managing customer interactions, and maintaining accurate records and reports.

Key Responsibilities
  • Act as the first point of contact for customers, responding promptly to their needs and queries.
  • Manage incoming calls and emails, resolving issues efficiently and effectively.
  • Maintain accurate records and reports, using Microsoft Office and Excel to track customer interactions and feedback.
Requirements
  • Fantastic telephone manner and ability to communicate effectively with customers.
  • Knowledge of Cisco telephony, although training will be provided (nice to have).
  • Understanding of Microsoft Office and Excel, including data analysis and reporting skills.
Salary and Benefits
  • Estimated salary: £20,000 - £25,000 per annum, depending on experience.
  • 33 days' holiday allowance, with opportunities for growth and development within the company.
  • Generous retail discounts available to employees.
  • Private healthcare provided through Simplyhealth.
  • Pension scheme available for employee benefit.
  • Maternity and paternity packages offered to support work-life balance.
Working Hours

Monday - Friday, 8am - 5:30pm.



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