Front Office Operations Manager

3 weeks ago


London, Greater London, United Kingdom Marriott International Full time

Job Overview

We are seeking a highly skilled Front Office Operations Manager to join our team at Marriott International.

About the Role

This is an exciting opportunity to work in a fast-paced environment and contribute to delivering exceptional guest experiences.

Key Responsibilities

  • Assist the Front Office Manager in administering front office functions and supervising staff on a daily basis.
  • Ensure guest satisfaction and maximize the financial performance of the department.
  • Support the management of front desk operations, including bell/door staff, switchboard, and guest services.

Requirements

  • A minimum of 2 years' experience in a similar position within a hotel environment.
  • High standards of front office operations and excellent attention to detail.
  • Demonstrated ability to lead, influence, and encourage others.
  • Excellent communication and organizational skills.

What We Offer

  • A competitive salary of £45,000 - £60,000 per annum.
  • A comprehensive benefits package, including meals at work, uniform, and wellbeing programs.
  • Ongoing training and development opportunities.


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