Field Operations Coordinator Smart Metering
3 weeks ago
Morson Talent is seeking an experienced Smart Metering Technician Specialist to join our team. As a key member of our Smart Metering Customer Delivery team, you will be responsible for ensuring that all smart metering installations, repairs, and maintenance contracts meet the required standards, health and safety guidelines, and quality control.
This role involves working closely with our contractors and the Smart Metering Programme to drive performance, improve right-first-time field performance, and proactively identify telecommunication issues on the smart meters network. You will also support the team in delivering its objective of reducing leakage and PCC through the implementation of Smart Meters across Coventry and Warwickshire.
The ideal candidate will have excellent communication and technical skills, as well as a strong understanding of Health and Safety procedures and policies. This is a 6-month contract with possible permanent opportunities, offering a competitive salary of £29,400-£32,000 per annum (pro rata), equivalent to £14.41 per hour.
Responsibilities:- Work within a newly formed Smart Metering Customer Delivery team based in the Coventry and Warwickshire area.
- Carry out field-based audits and quality control checks on contractor work. Provide feedback and learning points to SM Customer Delivery Team and escalate concerns and training needs where appropriate.
- Investigate and resolve Health and Safety issues identified by our contract partners - work with the contractor to resolve these outstanding jobs minimising customer impact.
- Liaise with our contractors and SM Customer Delivery team to report any audits that have failed quality checks.
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