Sales Executive Hybrid Opportunity
3 weeks ago
Our Telesales Executive Hybrid Role
The Customer Account Manager is responsible for managing the company's relationships with its customers. They must build long-term relationships with a group of customers, hit set targets, and handle numerous incoming and outgoing calls to maximise sales opportunities while offering excellent customer service.
They will handle any issues as they arise, ensure customers' credit limits are adhered to, and money is paid as it falls due. Effective communication with other departments is also crucial, and they must keep up-to-date with current training as required.
The role operates on a 40-hour per week basis between Monday and Friday, with a hybrid basis of working from home (Monday and Friday) and based onsite at our Letchworth sales offices (Tuesday, Wednesday, Thursday) with 1 in 4 Saturday mornings as part of a rota pattern.
The basic salary plus performance-related bonuses for this role could be between £25,000 to £35,000, depending upon experience, plus additional benefits.
Key Responsibilities
- Handle incoming and make effective outgoing calls
- Generate and increase sales among the customer base
- Daily contact with key accounts to build relationships
- Achieve set monthly targets
- Account Management – Develop existing customer base
- Credit Control duties
- Undertake and maintain training as required
- Manage Customers' social media requirements
About You
- Sales skills – Close a sale, switch sell, upsell
- Great Communication skills
- Organisational skills
- Able to overcome objections effectively
- Highly motivated and driven to succeed
- Strategic approach to sales
- Combine determination & resilience to achieve goals
- Exercise common sense and perseverance
- Ability to develop specific plans to ensure growth both long and short term
- Can do attitude, a will to succeed
- Flexible worker – Both at home and in an office, as part of a team or individual
- Experience of CRM, such as Salesforce would be beneficial
Benefits
- Performance-related bonus
- 31 days annual leave including bank holidays, increasing with service
- Exclusive discounts at major retailers, restaurants, holidays, and much more
- Generous staff discounts for you and your family
- Award-winning training and development, with fantastic career prospects
- Wide range of wellbeing support for you and your family
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