IT Support Apprentice

3 weeks ago


Hessle, United Kingdom Baltic Apprenticeships Full time

IT Support Apprenticeship Opportunity

Baltic Apprenticeships is thrilled to be working with The One Point, a leading IT company in Hull, to offer a fantastic opportunity for an IT Apprentice to join their team.

The business takes a proactive approach to problem-solving, striving for fast resolution when issues arise. Their team of highly trained and knowledgeable Microsoft-accredited experts provides 24/7 monitoring and support, cyber attack prevention, and full protection from data breaches.

As an IT Apprentice, you will be an essential part of the team, responsible for providing technical support to clients, performing diagnostic tests, laptop/pc upgrades, and more to enhance your skills and become an effective IT Support Technician.

A Typical Day in the Job:

  • Technical support for hardware and software systems
  • Performing diagnostic tests, modifications to software and hardware
  • Network installation and monitoring
  • Installing and supporting VOIP
  • Working with routers and switches
  • Fault finding on customer networks
  • Laptop/PC repairs and upgrades

Salary, Hours & Benefits:

  • £13,000 per annum
  • Working Monday-Friday, 9 AM-5 PM
  • 26 days annual leave plus Bank Holidays
  • Onsite car park
  • Fuel card provided
  • Expenses card provided
  • Access to own company van
  • Full salary sacrifice scheme
  • Monthly cross-company breakfasts
  • Monthly paid for social events
  • Protected learning time and funded certifications
  • Annual staff and partner/spouse away social
  • Increased annual leave entitlement with tenure
  • Ongoing training and development
  • Staff discount or at cost scheme
  • Opportunity to join The One Point Foundation committee

Desired Qualities, Skills and Knowledge:

  • Driving license required for this role
  • Passion for IT
  • Organisational skills and time management
  • Eager to learn and progress
  • Written and verbal communication
  • A Grade 5/C in English and a Grade 4/C in Maths at GCSE required

Your Training with Baltic:

This apprenticeship provides the skills, qualification, and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

Next Steps:

If this sounds like the role for you, send us an application. Once we receive your CV, one of our team will be in touch to help you with the next stage.

The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK and valid residency status to apply for this apprenticeship.


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