Internal Tech and IT Services Manager
4 days ago
V4 Telecom is a B2B technology supply business catering to small and medium-sized businesses across Britain. As a leading provider of ICT solutions, we offer a wide range of services, including phone systems, internet connectivity, managed IT services, and security solutions. Our team of experts is dedicated to providing exceptional customer service and ensuring that our clients receive the best possible solution for their business needs.
Our vision is to become the go-to provider of ICT solutions for small and medium-sized businesses across Britain. To achieve this, we are committed to investing in the latest technologies and training our team to ensure they have the skills and knowledge required to deliver exceptional results. We believe that by working together with our clients, we can help them achieve their business goals and drive growth and success.
We are seeking an experienced Internal Tech and IT Services Manager to join our team. In this role, you will be responsible for managing the day-to-day operations of our ICT services department. This includes handling Level 2/3 escalation calls, performing site surveys, physical installations, and fault investigations for Security, IP PBX, and Managed IT systems for high-profile clients and internal users. You will also be responsible for managing a team of Level 1 and Level 2 support staff who provide desk-based support to clients for phone systems, internet connectivity, managed IT services, and security.
The successful candidate will have minimum 2 to 5 years of proven experience in an ICT related role. Proven track record of KPI performance, process compliance, and team leadership. Excellent attention to detail for potential issues or improvements. Prior experience in structured network cabling in trunking, conduit, and above ceiling installations. Problem solver able to find solutions to any problem presented with self-led research.
This is a full-time hybrid field and desk role, based in Coventry, West Midlands. The salary range for this position is approximately £37,000 per annum, subject to experience.
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Internal Tech and Network Specialist
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Coventry, Coventry, United Kingdom V4 Telecom Full time £32,000 - £37,000 per yearAbout V4 TelecomV4 Telecom is a B2B technology supply business catering to small-to-medium-sized businesses across the UK. Our services include phone lines, internet connectivity, Microsoft products, IT support, CCTV, intercoms, cybersecurity, email, and web security.Job TitleLead – Internal Tech & AftercareSalary RangeWe are offering a competitive salary...
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Internal Tech and Network Specialist
1 week ago
Coventry, Coventry, United Kingdom V4 Telecom Full time £32,000 - £37,000 per yearAbout V4 TelecomV4 Telecom is a B2B technology supply business catering to small-to-medium-sized businesses across the UK. Our services include phone lines, internet connectivity, Microsoft products, IT support, CCTV, intercoms, cybersecurity, email, and web security.Job TitleLead – Internal Tech & AftercareSalary RangeWe are offering a competitive salary...
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