Internal Tech and Network Specialist
2 months ago
V4 Telecom is a B2B technology supply business catering to small-to-medium-sized businesses across the UK. Our services include phone lines, internet connectivity, Microsoft products, IT support, CCTV, intercoms, cybersecurity, email, and web security.
Job TitleLead – Internal Tech & Aftercare
Salary RangeWe are offering a competitive salary of up to £37,000 per annum, subject to experience.
Job SummaryThis is an exciting opportunity to join our team as a Technical Lead, responsible for handling Level 2/3 escalation calls, performing site surveys, physical installations, and fault investigations for Security, IP PBX, and Managed IT systems.
Duties and Responsibilities- Complete site surveys and plan hardware, cabling, and layout requirements
- Install structured Cat 5E/6 network cabling, including comms cabinets
- Install, program Cloud PBX/IP telephone systems with Yealink phones
- Install, program Hikvision CCTV, intercoms, access control, and wireless alarm systems
- Install, program DrayTek, TP-Link, Zyxel, and Netgate routers and firewalls
- Train customers on system use and obtain acceptance and sign-off upon successful installation
To be successful in this role, you will need:
- Minimum 2-5 years' experience in an ICT-related role
- Proven track record of KPI performance, process compliance, and team leadership
- Excellent attention to detail for potential issues or improvements
- Prior experience in structured network cabling
- Problem-solving skills and ability to find solutions through self-led research
We offer a range of benefits, including:
- Competitive salary and periodic reviews
- 28 annual days off, including bank holidays
- Full training and handover for the role
- Excellent health benefits and career growth opportunities
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Coventry, Coventry, United Kingdom V4 Telecom Full time £32,000 - £37,000 per yearAbout the CompanyV4 Telecom is a B2B technology supply business catering to small and medium-sized businesses across Britain. As a leading provider of ICT solutions, we offer a wide range of services, including phone systems, internet connectivity, managed IT services, and security solutions. Our team of experts is dedicated to providing exceptional customer...
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