Security Officer

21 hours ago


Ilford, Greater London, United Kingdom Ilford Full time
Job Title: Security Officer - 3rd Shift and Weekends

We are seeking a highly skilled and experienced Security Officer to join our team at Ilford. As a Security Officer, you will be responsible for providing a high level of security and customer service to our clients and customers.

Key Responsibilities:
  • Work various shifts, including 3rd shift and weekends, to ensure 24/7 coverage.
  • Provide exceptional customer service to members of the public and visitors.
  • Conduct regular patrols and respond to all fire alarm activations in a calm and professional manner.
  • Report any patrol observations and defects to the Security Manager.
  • Prevent unauthorized access and maintain a secure environment.
  • Assist and respond to all fire alarm activations in a calm and professional demeanor.
  • Conduct thorough checks of all identified vulnerable points of the Shopping Centre.
  • Ensure all exits are secure and no risks are present or obstructed.
  • Check for suspicious characters loitering around the Shopping Centre and report all suspicious behaviors.
  • Prevent and detect fire, water leaks, and any potential safety hazards.
  • Act as an ambassador for the Shopping Centre, ensuring their business is represented accordingly.
  • Active participation and promotion of the Centre's Health and Safety Management System.
Requirements:
  • SIA Door Supervisor Licence required.
  • SIA CCTV Licence required.
  • Security Experience ideally in a retail or public space area.
  • Ability to stand/walk for extended periods in all weathers.
  • Excellent levels of customer service & communication.
  • Good command of English Language and IT skills.
  • Reliable, confident, and committed.
  • Flexible in the approach to daily duties and additional events when held on site.
  • Ability to work independently and as part of a team.
  • Calm personality capable of controlling difficult situations.
  • First Aid qualification is a bonus.
Benefits:
  • Full uniform supplied.
  • Paid holidays.
  • Pension plan.
  • On-going training.
  • Progression opportunities.
  • WRKIT Employee Benefits Platform.
  • HSF – a health cash plan and personal accident benefit.

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